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Negotiation Skills for Leaders and Managers+Coaching

Negotiating is a fundamental fact of life at any level. This two-day workshop will help you give participants confidence when negotiating with both internal and external clients. This interactive workshop also includes techniques to promote effective communications and to turn face-to-face confrontation into side-by-side problem solving.

In our Negotiation Skills for Leaders & Managers workshop, your senior-level participants learn a proven framework for negotiating with counterparts, both external to the organization as well as within it.

This high-energy, high-impact workshop uses a mix of interactive exercises and case-studies to make theories come to life, with customized role-play simulations and analyses of participants’ real-life challenging situations enhancing the learning and enjoyment.

Participants walk away with an essential, immediately-actionable skill set that they can use within your organization and when negotiating with third parties such as clients, vendors, and other important relationship partners.

Program Benefits
• Manage critical negotiations more effectively, both within and outside the organization
• Understand the benefits and applicability of a collaborative approach to negotiation
• Improve one’s position in the negotiation
• Achieve better agreement terms
• Protect, if not enhance, relationships with negotiation counterparts
• Establish leverage

Topics Covered
• Dis-aggregating the relational factors from the substantive objectives in a negotiation
• Addressing relational factors and substantive objectives separately and concurrently
• Using relational factors to influence negotiation results
• Knowing how to elicit important information from the other side
• Crafting proposals that the other side can agree to
• Responding effectively to opposition
• Dealing with difficult, deceitful, and irrational counterparts
• Understanding when and how to walk away from the negotiation table

Includes:

iEQ9 Enneagram Assessment
Enneagram Debrief (60 mins)
2 Coaching Sessions(60 mins)
Lunch/Refreshments
Training Material
Certificate of Attendance
Resources

LEVEL 1 BBBEE STATUS

Spending with Elite Performers counts twice! You Can claim 135% of any training spend with us towards your Procurement scorecard, and everything spent with us on training your qualifying staff will count towards your Skills Development target!

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Managing Up+Coaching

As one climbs the professional ranks, they are expected to share their ideas and feedback more and more – this is how organizations advance. Even if not expressly encouraged to do so, people identify opportunities for improvement, and want to contribute. However, it can be difficult to influence decisions when those senior have a different perspective.

Our Managing Up workshop helps participants engage and influence their supervisors on matters on which they might not be in agreement, as well as prepares them to provide critical feedback to their supervisors. They learn how to express their views without jeopardizing relationships with people key to their professional success.

Throughout this hands-on workshops, participants apply the concepts during a variety of exercises and case-studies, including customized simulations that recreate the situations and challenges that they face at your organization.

Program Benefits
• Engage and influence one’s manager on divisive matters
• Share critical feedback with managers
• Surface best solutions for a work group
• Communicate effectively up and across the organization

Topics Covered
• Understanding a communication process that positively affects outcomes
• Recognizing that multiple perspectives can coexist
• Knowing how to effectively advocate with diplomacy
• Avoiding common pitfalls relating performance improvement and career advancement
• Recognizing how data informs one’s understanding of criticism and inherent opportunities for improvement

Includes:

iEQ9 Enneagram Assessment
Enneagram Debrief (60 mins)
2 Coaching Sessions(60 mins)
Lunch/Refreshments
Training Material
Certificate of Attendance
Resources

LEVEL 1 BBBEE STATUS

Spending with Elite Performers counts twice! You Can claim 135% of any training spend with us towards your Procurement scorecard, and everything spent with us on training your qualifying staff will count towards your Skills Development target!

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Team Leadership Using Emotional Intelligence

Whether you are a formal manager or want to increase your individual performance (or both), this program will teach you the foundational principles and brain science of Emotional Intelligence (EI).

Focusing on managing your emotions under pressure, this program will enable you to increase your personal leadership by learning how to manage your emotional brain in your most difficult moments. This will allow you to influence and engage others, and connect with them in a more meaningful way.

Program Benefits
Learn practical strategies to help you respond more skilfully as pressure, tension and complexity increase
Identify patterns, triggers and emotional habits that either drive or derail your performance
Learn to suspend judgment – become ‘more curious and less certain’ – to effectively engage and influence others
Understand how to be an effective coach and help others develop the skills to perform under pressure
Practice techniques through interactive exercises and develop an action plan to put those strategies into practice

Topics Covered
Expanding emotionally intelligent personal awareness
Applying emotionally intelligent communication skills to relationship building and maintenance
Practicing listening skills that build and maintain empathy
Demonstrating emotionally intelligent stress management and resilience
Achieving healthy conflict and collaboration through EI
Exhibiting a collaborative attitude at work through application of EI

Includes:

iEQ9 Enneagram Assessment
Enneagram Debrief (60 mins)
2 Coaching Sessions(60 mins)
Lunch/Refreshments
Training Material
Certificate of Attendance
Resources

LEVEL 1 BBBEE STATUS

Spending with Elite Performers counts twice! You Can claim 135% of any training spend with us towards your Procurement scorecard, and everything spent with us on training your qualifying staff will count towards your Skills Development target!

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Communication Skills for Leaders

In today’s competitive business world and difficult economy, effective communication skills training is more essential than ever before. It is the foundation on which companies and careers are built and a crucial component of lasting success.
Whether it’s a face-to-face conversation or a professionally written e-mail exchange, a meaningful message entails establishing a connection that leaves a powerful impression.

Program Benefits
Understand what generates obstacles to getting people to engage and cooperate with you.
Understand how human belief systems cause you and others to adopt certain mind-sets and behaviors in particular situations.
Learn how to manoeuvre your mindset and that of others towards achieving a positive result.
Learn how to focus on and understand the messages being transmitted consciously and subconsciously from others so that you can use them to produce a beneficial result.
Change the way others feel by using phraseology, the way you sound and your physical presence.
Discover methods which will allow you to become flexible so that you can instantly access an array of strategies to deal with whatever the situation demands.

Topics Covered
How do you communicate?
Tough Conversations
Creating the right atmosphere
Face to face high impact conversations
Creating a resonance with others to gain cooperation
Working with others confidently.

Includes:
• iEQ9 Enneagram Assessment
• Enneagram Debrief (60 mins)
• 2 Coaching Sessions(60 mins)
• Lunch/Refreshments
• Training Material
• Certificate of Attendance
• Resources

LEVEL 1 BBBEE STATUS
Spending with Elite Performers counts twice! You Can claim 135% of any training spend with us towards your Procurement scorecard, and everything spent with us on training your qualifying staff will count towards your Skills Development target!

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4 Reasons You Should Invest in Your Personal Development Today

When you invest in your personal development you take responsibility for your life, your circumstances and your happiness. You become the agent, the doer, and the effect-er.

If, on the other hand, you sit back and don’t make the effort to take charge of your life you set yourself up for events to affect you. If you’re unprepared and not proactive you will end up reacting to, rather than affecting what is going on around you. Personal development is more than just working on talents you already have: it’s about growing, becoming more aware, and gaining valuable abilities that you can use to make an impact in this world. There are many other reasons why you should invest in your development,however i am going to take you through my top four:

1. Gain Confidence

We all need confidence in our lives. A sure way to build more confidence is stepping out of the ‘comfort zone’ and putting ourselves in uncomfortable situations. This leads to growth. We may be confident in some areas and not so much in areas we are working on.The more skills you have, the more confident you will become in all areas of your life. As an example if someone wanted to be better at public speaking, a great way would be joining a Toastmasters club. This not only improves speaking skills, it also assists with Leadership capabilities and overall enhancement. I find that speaking to my coach and mentor is one of the most effective ways that I build the necessary confidence i require. A coach is an accountability partner and will drive you to achieve the result you desire.

2. Learn new things

Investing in yourself can help you gain amazing opportunities as well as possibilities. It is never too late to learn new skills and develop yourself. Personal development can help you to set goals and reach your full potential. … energy as you will do them more quickly, thereby releasing more time to spend on other things. It is a lifelong process. It’s a way for people to assess their skills and qualities, consider their aims in life and set goals in order to realize and maximize their potential.Remember it is more than just an investment in your career, it’s an investment in your growth, awareness, and identity.

3. Smash your goals and achieve more

On the surface, this sounds simple – but it is actually quite time consuming and requires strategic thought and planning. Making an investment in your personal development requires you to know what you should invest your time, money and resources in. Many people don’t have plans because they rely on the organization they serve to provide them. A select few recognize that the investments your employer makes in your career are no longer enough – and most of the time these investments align with the company’s goals, not your specific performance improvement needs for skills and experience that must be transferable across all industries and organizations that you may choose to engage with in the future.

4. You will be seen as someone who takes initiative

Wouldn’t you want to be known as an action taker? someone that take the initiative instead of waiting on someone to tell you what needs to be done or what your development plan consists of? Well, Leaders take initiative and start their own development process as soon as they identify a weakness or skill set that requires time and resources to develop. Working through challenging scenarios with a professional coach will enable you to stay ready when tasks of a similar nature creep up at work.It’s better to be Prepared for an opportunity,and not have one, than to have one and not be Prepared.

Ready to take Action, Speak to one of our Coaches @ www.eliteperformers.co.za

Question: What are some of the challenges you currently facing? How are you dealing with this? Leave your comment below

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