In today’s competitive business world and difficult economy, effective communication skills training is more essential than ever before. It is the foundation on which companies and careers are built and a crucial component of lasting success.
Whether it’s a face-to-face conversation or a professionally written e-mail exchange, a meaningful message entails establishing a connection that leaves a powerful impression.

Program Benefits
Understand what generates obstacles to getting people to engage and cooperate with you.
Understand how human belief systems cause you and others to adopt certain mind-sets and behaviors in particular situations.
Learn how to manoeuvre your mindset and that of others towards achieving a positive result.
Learn how to focus on and understand the messages being transmitted consciously and subconsciously from others so that you can use them to produce a beneficial result.
Change the way others feel by using phraseology, the way you sound and your physical presence.
Discover methods which will allow you to become flexible so that you can instantly access an array of strategies to deal with whatever the situation demands.

Topics Covered
How do you communicate?
Tough Conversations
Creating the right atmosphere
Face to face high impact conversations
Creating a resonance with others to gain cooperation
Working with others confidently.

Includes:
• iEQ9 Enneagram Assessment
• Enneagram Debrief (60 mins)
• 2 Coaching Sessions(60 mins)
• Lunch/Refreshments
• Training Material
• Certificate of Attendance
• Resources

LEVEL 1 BBBEE STATUS
Spending with Elite Performers counts twice! You Can claim 135% of any training spend with us towards your Procurement scorecard, and everything spent with us on training your qualifying staff will count towards your Skills Development target!