Description

Whether you are a formal manager or want to increase your individual performance (or both), this program will teach you the foundational principles and brain science of Emotional Intelligence (EI).

Focusing on managing your emotions under pressure, this program will enable you to increase your personal leadership by learning how to manage your emotional brain in your most difficult moments. This will allow you to influence and engage others, and connect with them in a more meaningful way.

Program Benefits
Learn practical strategies to help you respond more skilfully as pressure, tension and complexity increase
Identify patterns, triggers and emotional habits that either drive or derail your performance
Learn to suspend judgment – become ‘more curious and less certain’ – to effectively engage and influence others
Understand how to be an effective coach and help others develop the skills to perform under pressure
Practice techniques through interactive exercises and develop an action plan to put those strategies into practice

Topics Covered
Expanding emotionally intelligent personal awareness
Applying emotionally intelligent communication skills to relationship building and maintenance
Practicing listening skills that build and maintain empathy
Demonstrating emotionally intelligent stress management and resilience
Achieving healthy conflict and collaboration through EI
Exhibiting a collaborative attitude at work through application of EI